Providing Culturally Competent Care to Gay, Lesbian, Bisexual and Transgender Clients and Patients

"The course allowed me to continually assess how I might integrate the information... it allowed me to think constructively about how I might utilize the tools and materials in my own job."

 

 

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New Course open January 22 - February 4, 2012

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CEUs

This course provides 3 continuing education units (CEUs). Go here for more information on CEUs.

Course Description

Providing excellent care to our gay, lesbian, bisexual, and transgender patients or clients can present some unique challenges. Do you know how to respond if a client comes out to you? Do you know where to refer a client for services supportive of GLBT clients? Do your clients know if your agency or health center is a safe place to come out and access the services they may need?

This interactive course will explore the concepts of sex, sexual orientation, gender identity, and gender expression, explore the unique health needs of GLBT clients, and identify factors that contribute to health disparities among this population. Participants will enhance their skills in providing one-to-one counseling, providing referrals, and discussing GLBT issues with both clients and colleagues. Finally, participants will identify strategies to create and enhance responsive, accessible services for GLBT clients in all aspects of health and human services.

Intended Audience

This course is designed for health care and human service professionals/administrators, nurses, mental health professionals, social workers, and drug and alcohol treatment providers. Issues addressed are most relevant to those primarily working with adults.

Learning Objectives

As a result of this workshop, participants will be able to:

  • Understand the health and social service needs of GLBT clients;
  • Identity factors that influence access to care and quality of care for GLBT clients;
  • Understand the concepts of sex, gender, and sexual orientation;
  • Enhance skills for discussing GLBT issues with colleagues and clients;
  • Identify strategies to create and/or enhance accessible and responsive services for GLBT clients.

How The Course Works

This is a three-hour course that participants may take any time during the eight days in which the course is scheduled. It is not necessary to complete the course in one sitting. You can take the course from any computer with an internet connection. No homework will be assigned for this course.

Cost for the Course

The cost for the course is $45. CEUs will be provided for an additional $10. Click here for more information on CEUs.

Instructor

Missy Sturtevant

Thank You

This course was developed with support and collaboration from University of Massachusetts Memorial Health Care and the Area Health Education Center of Southeastern Massachusetts, a program of Health Imperatives.